An Emergency Replacement Partner You Can Trust

 

When unexpected HVAC failures disrupt a business, time is money. Lennox helps you get back up and running quickly with the right equipment, right when you need it. Minimize downtime and restore comfort fast with the help of our responsive sales team and trusted product lines.

Don’t let an emergency slow you down—choose Lennox for a seamless replacement process.

OUR COMMITMENT
A New Level of Service

Our direct business model offers Lennox customers a seamless experience that provides the right product at the right time.

We recognize the challenges contractors, building owners, and technicians face when it comes to limited product availability and difficulty connecting with support when a unit goes down. That’s why we’ve increased our production capacity to build more reliable, roof ready products while prioritizing added sales support to quickly address your needs.

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AVAILABILITY
Second Factory to Support Your Next Rooftop Unit Replacement Project

When emergencies strike, having the right products locally available is crucial to reducing downtime. As the largest capital investment in company history, our second factory has doubled commercial production capacity. This expansion strengthens our local distribution network, ensuring it is fully stocked and prepared to meet the demands of your next project, whether it’s planned or an emergency.

Click below to see the new factory in action.

More Product, More Distribution Points, Faster Delivery

Lennox has strategically located distribution centers across North America. With the expansion of our second factory, we're increasing the availability of emergency replacement rooftop units. This ensures that we can deliver the products you need within 24 hours to locations within 500 miles of our distribution centers.

PRODUCTS
When You Have an Emergency, Lennox Has a Solution

Designed to be compatible with the industry's most common footprint and reduce total roof load, Raider® units make installation a seamless process. Xion™ units offer simple service, reliable performance, and field flexibility to fit a wide range of installation needs. At Lennox, you have a choice of which product works best for your situation.

Raider®

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CHOOSE RAIDER® WHEN:

  • Replacing a unit with the most commonly installed footprint

  • Ultra-lightweight design is preferred

  • Cost-effectiveness is a priority

Xion™

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CHOOSE XION™ WHEN:

  • Serviceability and field-flexibility are a priority

  • Up to 25-tons of cooling is needed

  • Replacing a legacy Lennox unit

QUALITY
Units that Stand the Test of Time

Whether you're facing an emergency replacement or require a custom-built unit, Lennox prioritizes quality products that are built to last. As the only direct-to-customer OEM, you can rest easy knowing your solution is not only ready to ship, but you are also getting a top-quality product that is designed and tested to run strong in the extremes - heat, cold, rain, or shine.

Our Raider® and Xion™ product lines offer the reliability and convenience needed for any replacement scenario while maintaining the same high standards and premium materials expected from our Lennox Rooftop Series.

Quote Your Next Project

Request a quote to get connected with a dedicated and responsive Lennox sales representative.